Frequently Asked Questions
How long does order processing take?
How long does order processing take?
Orders are typically processed within a few business days before shipping.
Can I change or cancel my order?
Can I change or cancel my order?
If your order hasn’t entered production yet, we’ll do our best to help. Please contact us as soon as possible at support@morewoof.com.
How can I track my order?
How can I track my order?
Once your order ships, you’ll receive a tracking email with your shipment details.
I entered the wrong shipping address. What should I do?
I entered the wrong shipping address. What should I do?
Please contact us immediately at support@morewoof.com and we’ll do our best to update it before shipment.
Do you offer free shipping?
Do you offer free shipping?
Yes. Orders over $100 qualify for free shipping.
How long does shipping take?
How long does shipping take?
Shipping times vary depending on your location, but most orders arrive within a few business days after processing.
Which shipping methods do you offer?
Which shipping methods do you offer?
The dispatch takes place via the USPA. We offer delivery to your home address.
What is your return policy?
What is your return policy?
If you ordered the wrong size, color, or changed your mind, eligible items can be returned or exchanged.
Do I need to pay for return shipping?
Do I need to pay for return shipping?
Customers are responsible for return shipping costs. If you request an exchange rather than a refund, we cover shipping of the replacement items.
What if my item arrives damaged?
What if my item arrives damaged?
Please contact us with photos of the issue and we’ll make it right.
What types of credit cards do you accept?
What types of credit cards do you accept?
We accept Visa, MasterCard and American Express cards. Alternatively, you can finalize your order with PayPal payment service.
